EMS Management
The EMS management topic focuses on leadership within EMS agencies, bringing together a range of relevant columns and resources as well as the latest news on EMS department operations, budget issues and new appointments.
EMS practitioners should be aware of their state laws pertaining to DNRs and follow local protocols
Lessons from a learning community, Part 3
A fatal mistake. A missed intervention. Learn how EMS leaders are confronting a culture of silence with science-backed strategies to protect providers and patients alike.
With 30,000 Central New Yorkers expected to lose insurance under new federal Medicaid work requirements, Syracuse hospitals and EMS providers brace for increased ER demand
New Chapel EMS filed for bankruptcy after losing contracts and public trust due to ex-sheriff Jamey Noel’s crimes
Warren-Wentworth Ambulance Service abruptly shut down after its remaining staff quit, leaving two New Hampshire towns scrambling to fill the emergency coverage gap
Maine’s MD3 program deploys doctors alongside EMS crews to overdose and emergency calls, expanding field treatment, education and follow-up care across Kennebec County
With shifting legislation and rising costs, EMS leaders must master the art of financial transparency. This guide demystifies ambulance funding models, cost drivers and how to make the numbers make sense.
From shrinking Medicaid rolls to rural hospital closures, this 870-page bill could shake EMS to its core. These 7 key takeaways will help your agency prepare.
After Crozer’s closure, VMSC EMS is partnering with townships on ambulance contracts as Delaware County battles longer transport times, ED strain and rising mental health needs
At Pinnacle, Dr. Jennifer Hall urged leaders to ditch command-and-control for curiosity and coaching — and shared exactly how to do it.
From post-9/11 to post-COVID, EMS leaders reflect on systemic cracks — and what must happen now to rebuild a future that works for patients and providers
Learn how one Florida agency is leveling up employee satisfaction through flexible scheduling, rapid EMR onboarding, and a smart tiered response system
Culture, consistency, and connection matter more than command. Todd Steele shares battle-tested insights for turning failure into fuel for growth.
Pinnacle speaker explained how to use the ancient art of storytelling to impact EMS provider identity, resilience and excellence
Westfield will begin charging for non-emergent responses, such as lift assists without injury, to help reduce unnecessary strain on EMS resources
After performing an initial assessment, Antoni Simmons, 44, allegedly stole hundreds of dollars from the patient’s purse
From chronic burnout and staffing gaps to a lack of meaningful leadership engagement, personnel are sounding the alarm — and offering a roadmap for change
From ride-alongs to station visits, true leadership in public safety means meeting your people where they are. Trust isn’t built behind a desk — it’s earned on the ground
Three years in, Flagstaff’s alternative response CARE Unit has decreased ER transports and police involvement in crisis calls
The new Buchanan County EMS station features enhanced safety measures, including rapid closing doors, secure surveillance and storm rooms
A new initiative embeds social workers with first responders during 911 calls for mental health and substance use crises in Cuyahoga County
Backed by a voter-approved mill levy, Joliet EMS has hired its first two full-time responders, boosting emergency care and marking a major step forward in long-term sustainability for the once fully volunteer-run service
A committee sided with Mayor Tim Keller in a staffing dispute, allowing Albuquerque to replace one paramedic with a basic EMT on ambulances
North Andover Firefighter Jeffrey Deschenes was the department’s first EMS coordinator and had launched key community health programs
Charlotte and MEDIC have agreed to add 50 EMTs and 10 ambulances in 2025-26 to improve response times and reduce fire department involvement in non-emergency calls
What the 2005 London attack teaches EMS leaders about scalable incident command and mutual-aid coordination
This EMS One-Stop international edition features Steinar Olsen, director for EMS and national preparedness in the Norwegian Directorate of Health
Floyd County officials are weighing the creation of a countywide EMS program as contracts with current providers run through 2026
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