/pinnacle Pinnacle en-US Wed, 23 Jul 2025 16:31:11 GMT /ems-management/when-silence-kills-why-ems-needs-active-bystandership-now Discover how active bystandership training empowers EMS professionals to prevent mistakes, reduce burnout, and build a safer care culture. Real-world examples and expert insights inside. Wed, 23 Jul 2025 16:31:11 GMT /ems-management/when-silence-kills-why-ems-needs-active-bystandership-now /paramedic-chief/developing-a-coaching-mindset-for-effective-leadership At Pinnacle, Dr. Jennifer Hall urged leaders to ditch command-and-control for curiosity and coaching — and shared exactly how to do it. Fri, 18 Jul 2025 17:35:59 GMT /paramedic-chief/developing-a-coaching-mindset-for-effective-leadership /ems-advocacy/2005-2025-ems-in-critical-condition Discover how 20 years of compounding challenges — from hospital closures to burnout — have left EMS and healthcare in crisis, and what leaders say must change now. Thu, 17 Jul 2025 18:09:29 GMT /ems-advocacy/2005-2025-ems-in-critical-condition /ems-management/when-silence-kills-why-ems-needs-active-bystandership-now Discover how active bystandership training empowers EMS professionals to prevent mistakes, reduce burnout, and build a safer care culture. Real-world examples and expert insights inside. Wed, 23 Jul 2025 16:31:11 GMT /ems-management/when-silence-kills-why-ems-needs-active-bystandership-now /paramedic-chief/developing-a-coaching-mindset-for-effective-leadership At Pinnacle, Dr. Jennifer Hall urged leaders to ditch command-and-control for curiosity and coaching — and shared exactly how to do it. Fri, 18 Jul 2025 17:35:59 GMT /paramedic-chief/developing-a-coaching-mindset-for-effective-leadership /ems-advocacy/2005-2025-ems-in-critical-condition Discover how 20 years of compounding challenges — from hospital closures to burnout — have left EMS and healthcare in crisis, and what leaders say must change now. Thu, 17 Jul 2025 18:09:29 GMT /ems-advocacy/2005-2025-ems-in-critical-condition /recruitment-and-retention/from-shortages-to-solutions-inside-sunstars-ems-staffing-revolution Explore innovative EMS staffing models from Sunstar Paramedics, including fast-track EMR training, shift flexibility, and a tiered response system that boosts efficiency and retention. Wed, 16 Jul 2025 23:03:09 GMT /recruitment-and-retention/from-shortages-to-solutions-inside-sunstars-ems-staffing-revolution /pinnacle/power-of-storytelling-to-adapt-to-modern-challenges Pinnacle speaker explained how to use the ancient art of storytelling to impact EMS provider identity, resilience and excellence Wed, 16 Jul 2025 17:05:51 GMT /pinnacle/power-of-storytelling-to-adapt-to-modern-challenges /pinnacle/claim-your-seat-at-pinnacle-2025-and-shape-the-next-era-of-ems Join leading EMS professionals for powerful sessions on leadership, workforce trends and system sustainability — and walk away with real strategies for change Wed, 14 May 2025 12:45:23 GMT /pinnacle/claim-your-seat-at-pinnacle-2025-and-shape-the-next-era-of-ems /patient-safety/rethinking-ems-balancing-innovation-and-patient-safety Join Mike Taigman, Chris Carlson and Daniel Brown to explore how data-driven decisions, BLS units, telehealth and nurse advice lines can reshape emergency services — without risking lives Mon, 12 May 2025 16:05:50 GMT /patient-safety/rethinking-ems-balancing-innovation-and-patient-safety /legislation-funding/gadcs-ems-cost-data-in-2025-are-we-on-track Explore the latest Medicare Ground Ambulance Data Collection System findings and what they mean for EMS funding, reimbursement rates, and advocacy in 2025 Tue, 15 Apr 2025 23:06:55 GMT /legislation-funding/gadcs-ems-cost-data-in-2025-are-we-on-track /ems-training-and-education/q-a-john-ehrhart-on-the-national-perspective-on-issues-facing-ems-leaders The inaugural recipient of the James O. Page Legacy Scholarship reflects on his experience at Pinnacle Fri, 14 Mar 2025 13:37:09 GMT /ems-training-and-education/q-a-john-ehrhart-on-the-national-perspective-on-issues-facing-ems-leaders /paramedic-chief/young-leaders-redefine-leadership-through-collaboration-inclusivity Empowering the next generation to lead with empathy, integrity and a commitment to the well-being of others through the principles of servant leadership Thu, 17 Oct 2024 01:50:48 GMT /paramedic-chief/young-leaders-redefine-leadership-through-collaboration-inclusivity /pinnacle/global-medical-response-regional-president-receives-excellence-award-at-pinnacle-2024 Nicole A. Henricksen was recognized for inspiring others in EMS and for creating an environment where others can thrive and succeed Tue, 08 Oct 2024 14:27:03 GMT /pinnacle/global-medical-response-regional-president-receives-excellence-award-at-pinnacle-2024 /pinnacle/pinnacle-power-tips-simplify-your-documentation Maaike Erents and Paul te Lindert with SmartDocuments on the impact of a simplified documentation process and how to make it happen Wed, 21 Aug 2024 13:24:16 GMT /pinnacle/pinnacle-power-tips-simplify-your-documentation /pinnacle/the-best-of-pinnacle-2024-implementable-takeaways Register now to revisit the top highlights from this year’s leadership forum Mon, 19 Aug 2024 15:05:24 GMT /pinnacle/the-best-of-pinnacle-2024-implementable-takeaways /pinnacle/pinnacle-power-tips-send-the-right-resources Bill Kinch, sales engineer for Priority Dispatch, shares his tip for improving resource deployment Fri, 16 Aug 2024 20:12:59 GMT /pinnacle/pinnacle-power-tips-send-the-right-resources /leadership/articles/5-books-recommended-by-ems-leaders-during-pinnacle-2017-LhbEnlk3yaPiakdx/ The books were used to call on other paramedic chiefs and EMS leaders to be lifelong learners Fri, 16 Aug 2024 19:18:50 GMT /leadership/articles/5-books-recommended-by-ems-leaders-during-pinnacle-2017-LhbEnlk3yaPiakdx/ /health-wellness/pinnacle-2024-quick-take-achieving-lasting-change Charles Blankenship shares take-home tips on change management gleaned from a personal health transformation Fri, 16 Aug 2024 16:13:56 GMT /health-wellness/pinnacle-2024-quick-take-achieving-lasting-change /ems-advocacy/pinnacle-2024-quick-take-4-things-we-must-change-to-achieve-ems-sustainability Underfunding, staffing challenges and rising demands are pushing EMS systems to the brink – learn the critical changes needed for the profession to thrive Thu, 15 Aug 2024 14:19:14 GMT /ems-advocacy/pinnacle-2024-quick-take-4-things-we-must-change-to-achieve-ems-sustainability /pinnacle/pinnacle-2024-quick-take-harnessing-emotional-energy Dr. Julia DiGangi challenges EMS leaders to navigate emotional pain and uncertainty with self-awareness and strategic emotional management Wed, 14 Aug 2024 16:57:43 GMT /pinnacle/pinnacle-2024-quick-take-harnessing-emotional-energy /ems-training-and-education/pinnacle-2024-quick-take-training-for-the-little-things-so-you-can-tackle-the-big-ones Lessons learned from a fatal duck boat incident in Table Rock Lake, near Branson, Missouri Wed, 14 Aug 2024 16:09:24 GMT /ems-training-and-education/pinnacle-2024-quick-take-training-for-the-little-things-so-you-can-tackle-the-big-ones /paramedic-survival/pinnacle-2024-quick-take-measuring-the-impact-of-fatigue 3 ways leaders can mitigate provider fatigue and the big question we should be asking when it comes to overtired providers Tue, 13 Aug 2024 19:23:26 GMT /paramedic-survival/pinnacle-2024-quick-take-measuring-the-impact-of-fatigue /911-and-dispatch/turning-dispatch-recommendations-into-appropriate-responses Learning how difficult call assignments can be made and where the industry is headed next Mon, 03 Jun 2024 19:32:05 GMT /911-and-dispatch/turning-dispatch-recommendations-into-appropriate-responses /artificial-intelligence/the-hype-and-the-hope-exploring-artificial-intelligence-in-ems Learn how emerging AI applications will impact dispatch, ePCR, education and revenue cycle management Thu, 04 Apr 2024 16:19:09 GMT /artificial-intelligence/the-hype-and-the-hope-exploring-artificial-intelligence-in-ems /pinnacle/pinnacle-2024-ems-conference-is-headed-to-marco-island Registration is open for EMS and public safety leaders from around the world Tue, 26 Mar 2024 20:21:46 GMT /pinnacle/pinnacle-2024-ems-conference-is-headed-to-marco-island /awards-grants/fitch-ems-foundation-announces-2024-ems-scholarships Scholarship opportunities in leadership development, mentoring, degree assistance are available Mon, 12 Feb 2024 19:58:33 GMT /awards-grants/fitch-ems-foundation-announces-2024-ems-scholarships /ems-advocacy/what-has-and-has-not-changed-in-40-years-of-ems The Fitch & Associates partners reflect on the past few decades and what’s ahead Mon, 08 Jan 2024 22:51:47 GMT /ems-advocacy/what-has-and-has-not-changed-in-40-years-of-ems /transport/5-problems-in-patient-transport-that-need-to-be-fixed-now What if scheduling and finalizing a transport could be done in 60 seconds? Mon, 04 Dec 2023 16:35:12 GMT /transport/5-problems-in-patient-transport-that-need-to-be-fixed-now /ems-management/when-silence-kills-why-ems-needs-active-bystandership-now Discover how active bystandership training empowers EMS professionals to prevent mistakes, reduce burnout, and build a safer care culture. Real-world examples and expert insights inside. Wed, 23 Jul 2025 16:31:11 GMT /ems-management/when-silence-kills-why-ems-needs-active-bystandership-now /pinnacle/power-of-storytelling-to-adapt-to-modern-challenges Pinnacle speaker explained how to use the ancient art of storytelling to impact EMS provider identity, resilience and excellence Wed, 16 Jul 2025 17:05:51 GMT /pinnacle/power-of-storytelling-to-adapt-to-modern-challenges /health-wellness/pinnacle-2024-quick-take-achieving-lasting-change Charles Blankenship shares take-home tips on change management gleaned from a personal health transformation Fri, 16 Aug 2024 16:13:56 GMT /health-wellness/pinnacle-2024-quick-take-achieving-lasting-change /pinnacle/pinnacle-2024-quick-take-harnessing-emotional-energy Dr. Julia DiGangi challenges EMS leaders to navigate emotional pain and uncertainty with self-awareness and strategic emotional management Wed, 14 Aug 2024 16:57:43 GMT /pinnacle/pinnacle-2024-quick-take-harnessing-emotional-energy /ems-training-and-education/pinnacle-2024-quick-take-training-for-the-little-things-so-you-can-tackle-the-big-ones Lessons learned from a fatal duck boat incident in Table Rock Lake, near Branson, Missouri Wed, 14 Aug 2024 16:09:24 GMT /ems-training-and-education/pinnacle-2024-quick-take-training-for-the-little-things-so-you-can-tackle-the-big-ones